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For Red Rock Decals customer service is one of the highest priorities and therefore we have created a very flexible and customer-friendly Return & Cancellation Policy. However, we have reserved certain rights for ourselves to protect us from fraud and ensure the possibility to continuously run a developing and efficient business.
Red Rock Decals allows the customer to return the product in 14 days after receiving the shipment. The sticker must be returned in the same condition it was received (no damage, no scratches, not used). Once the product has arrived back to our office, we refund the full order price excluding the shipping fee. Please contact us immediately if you wish to return your product(s).
Order Cancellation / Refund
Order can be cancelled at any time before the shipping confirmation e-mail is received. Your payment will be refunded and in case of credit card transaction the funds will be released back to your account in 30 days. Bank payments will be refunded in the full order amount minus bank transfer fees.
If Red Rock Decals decides to replace your product(s), you will not have to return the original product(s).
© 2009-2013 Red Rock Decals and Skydesign Studios, LLC. All Rights Reserved.